Objectives: Western and Northern European countries have experienced an increase in migrant workers in their organizations and this study focuses on cultural diversity in the workforce of nursing [care] homes. Implications of workforce diversity are linked to team performance, quality care, employee’s wellbeing, and organizational performance. This doctoral study utilizes qualitative comparative case study that aims to explore the effects of diversity in the workforce on the quality of care provided to residents in nursing [care] homes. The study explores the experiences of managers and staff in one nursing [care] home in Scotland and one nursing [care] home in the Netherlands.
Expected Results: Residential long term care services could maximize on the use of the skill sets of their existing staff in order to best help residents. This study aims to provide a new way of thinking about celebrating the diversity of the workforce in order to provide enhanced and targeted services for residents in nursing [care] homes. The main products from this study will be a status report on interventions that serve to target intercultural harmony in the workforce and thereby provide best care for frail older people in residential care, a policy paper on the topic will be prepare and at least two academic papers in peer reviewed journals.
Secondment(s)(Months), co-Supervisors: EC (1.5m), Dr. Leichsenring, Fontys University (2.5m), Dr. Yvonne Van Zaalen, AGE (1.1), Dr. Georgantzi: The first secondment was geared towards making the research findings more applicable for policy makers. The second secondment iswas geared to provide exposure to a local advocacy group. The third secondment was geared to provide exposure to a local advocacy group. ESR13 worked on a policy based project on diversity and aging. ESR13 aimed to benefit greatly by becoming familiar with policies on aging and better combine her research with policy making.
